Frequently Asked Questions
About Macey's @nywhere
What is Macey's @nywhere? Back To Top
Grocery shopping just got easier with Macey's @nywhere. Macey's @nywhere is our new online grocery service powered by Rosie; it's everything that you love about Macey's, online! Shop for your favorite items from the comfort of @nywhere. It's easy, fast and affordable. Simply login, shop for your items, select a pickup time and arrive at the store to pick them up.
Where is Macey's @nywhere available? Back To Top
Currently Macey's @nywhere is only available in the following stores: Lehi, Orem, Pleasant Grove, Provo and Spanish Fork. To request Macey's @nywhere at another Macey's, click here.
Please complete the form below and we will do all that we can to bring it closer to you!
How much does it cost? Back To Top
The pickup at store fee for all orders is $1.99.
Do you offer delivery? Back To Top
We do not offer delivery at this time but we are exploring options. Please stay tuned for updates.
What are your hours of operation? Back To Top
Macey's @nywhere is open from 11 am to 7 pm, Monday - Saturday. All Macey's locations are closed on Sundays, however, you can still shop online Sunday for pick up on Monday. On holidays, our pickup hours are subject to store holiday hours. You can view available times at checkout.
How fast can I pick up my order? Back To Top
Yes, we fulfill same day orders. All orders require a 4 hour lead time. The last time that an order can be placed for same day pickup is 2:00 pm
- Create an account using the link on the homepage or by visiting www.rosieapp.com
- Search for items using the search bar at the top of the page
- Search for items using the department navigation on the left hand side of the page.
- Add items to your cart by hovering over the item and selecting the quantity needed.
- Click on the cart tab on the right hand side of the screen
- Select in-store pickup and enter your contact information
- Choose a date and time to pick up your items
- Review your order and enter any promotion codes
- Checkout with your credit card
- Pickup your order - be sure to have your confirmation code handy
Is there a minimum/max order? Back To Top
The minimum order is $30.00 for online grocery pickup. We don't have a max order. However, items are subject to store availability
How far ahead can I place my order? Back To Top
You may place your order up to six days in advance. However, at this point once your order is placed it cannot be modified. We are anticipating an update that will allow you to make an order, select a time slot and modify your order throughout the week. Please watch for update emails.
Do you have a freshness guarantee? Back To Top
Whether shopping in-store or online with Maceys @nywhere, our promise is to exceed your expectations by combining the best customer service with the freshest foods. Our team is committed to offering only the highest quality foods and services. Your satisfaction is paramount which is why we stand behind our products and services 100%.
That's our promise to you.
Can I pay with a gift card? Back To Top
We do not accept gift cards at this time. Payment must be made by credit card at time of purchase.
Pickup and Curbside
What if I miss my pickup window? Back To Top
If you miss your timeslot, we will contact you to reschedule
Where do I pick up my order? Back To Top
- Look for the Macey's @nywhere parking stalls
- Head to @nywhere pickup inside the store. Exact location will be listed on your confirmation email.